Duospin Cookie Policy

At Duospin, we use cookies and similar technologies to make our platform function properly, to remember your preferences, and to improve your overall experience when you play at our casino. We at Duospin Casino believe transparency matters, so this policy explains what cookies are, why we use them, and how you can manage your settings when visiting duospin.com.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow our systems to recognise your browser, remember your login status, and store certain preferences such as language or currency. Our Duospin platform relies on cookies to deliver a smooth, secure, and personalised gaming experience across desktop and mobile-optimised web versions.

Why We Use Cookies

We at Duospin use cookies for several important reasons connected to the operation of our casino, sportsbook, and support services. Our use of cookies helps us maintain account security, detect fraudulent activity, and comply with the requirements of our licence issued by the Gaming Board of Anjouan, Comoros (licence number ALSI-152406028-FI2).

• We use essential cookies to keep you logged in and to process deposits and withdrawals securely.
• We use functional cookies to remember your chosen language among our 12 supported localizations.
• We use performance cookies to understand how players interact with our 9,000+ slots and 600+ live games.
• We use analytics cookies to improve our site speed, layout, and overall game library of 11,800+ titles.
• We use marketing cookies to show you relevant offers, including information about our welcome bonus and reload promotions.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website to function. Without them, you would not be able to log into your account, complete transactions, or access our live chat support. Our Duospin Casino cannot disable these cookies, as they are fundamental to providing our services safely.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred currency among EUR, USD, AUD, CAD, NZD and others, or your language preference from our 12 available localizations. Here at Duospin Casino, we also use these cookies to remember your Casino Shop progress and loyalty coin balance.

Performance and Analytics Cookies

We at Duospin Casino collect anonymised data about how you navigate our site, which games you browse, and how long you stay on particular pages. This information helps our Duospin platform identify technical issues and refine the user journey across devices.

Advertising and Marketing Cookies

Our marketing partners and affiliates may place cookies on your device to measure the effectiveness of campaigns, including promo codes such as DUO100, SPINFREE, and DUOSUMMER. These cookies also help us tailor offers, such as our weekly reload bonus or no-deposit promotions distributed through our newsletter.

Third-Party Cookies

We work with trusted payment providers, game studios, and analytics services, and some of these third parties may set their own cookies when you use our site. Providers such as Pragmatic Play, Evolution Gaming, NetEnt, and our 102 game studios may use cookies to ensure games load correctly and function as intended. Payment partners supporting Visa, Mastercard, Skrill, Neteller, and cryptocurrencies including Bitcoin and Ethereum may also place cookies related to transaction processing.

How We Use Cookies for Bonuses and Promotions

Our Duospin welcome package, including the 350% bonus across four deposits, free spins, and the Bonus Crab feature, is tracked in part through cookies that confirm qualifying deposits and wagering progress. We at Duospin also use cookies to ensure that promotional eligibility rules, such as minimum deposit amounts or excluded payment methods like Skrill and Neteller, are applied correctly to your account.

Managing Your Cookie Preferences

You can control or disable cookies through your browser settings at any time. Most browsers allow you to block cookies entirely, delete existing cookies, or receive a notification before a cookie is stored. Please note that if you disable essential cookies, certain features of our Duospin Casino, including login, deposits, and withdrawals, may not function properly.

• You can adjust cookie settings directly in your browser preferences.
• You can clear existing cookies from your device at any time.
• You can opt out of marketing cookies without affecting your ability to play.
• You cannot disable strictly necessary cookies without impacting core site functionality.

Cookies and Responsible Verification

We use certain cookies and device data to verify your location and identity, in line with our licensing obligations. Since masking your location through a VPN is prohibited on our platform, cookies also assist us in detecting irregular location data, which helps protect the integrity of our games and your account security.

Data Retention

Cookies remain on your device for varying periods depending on their purpose. Session cookies are deleted once you close your browser, while persistent cookies may remain for a longer period to remember your preferences across visits to duospin.com. We periodically review our cookie retention periods to ensure they remain proportionate and necessary.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own practices. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our site after changes are published constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, our support team is available 24/7 through live chat or by email at [email protected]. We are happy to explain our practices further and assist with any cookie-related concerns you may have while enjoying our pokies, live casino, and sportsbook offerings.